The customer experience looks significantly different in today’s economy. With the health crisis still underway, we should anticipate that the changes in business models and consumer preferences will outlive the pandemic. Already, people are adapting to remote setups and digital arrangements, and a large extent of how we connect and do business today is expected to remain permanent, accelerating new trends and shaping how our financial tomorrow will look like.
In the updated normal, philanthropy, sustainability, e-commerce, and no-code will be popular buzzwords, and for good reasons. Along with our migration to the web is the demand for communities to actively take part in social change. As a result, enterprises and the industries that build them are predicted to surrender to the swings and movements of 2021 and beyond.
Here are a few technology and business trends we will see this year.
The expansion of micro-mobility
The micro-mobility market experienced a natural downtrend at the start of the health scare but has quickly recovered. The demand for e-scooters and e-bikes are soaring, and more people are turning to these transportation alternatives to avoid the public commute. Furthermore, this industry section is expected to grow by 21%.
More bike lanes around the globe are being prepared, with Milan, New York, Montreal, and Brussels, at the forefront of dedicated cycle paths. The U.K. government, too, recently announced that the selling of petrol-fuelled and diesel cars will be prohibited in 2030, making micro-mobility a more viable option for traveling.
Today, dozens of startups in this department are putting out inventive products, and we can only expect this trend to grow in the coming months.
Online education as a permanent part of the education structure
The novel coronavirus has only fast-tracked the online education industry. At the start of the virus outbreak, nearly 200 countries enforced nationwide school closures, forcing students and faculty members to harness the powers of the internet. As a result, the opportunity for educational institutions to conduct video conferencing lectures, talks, and classes seem like the safest arrangement for now. More permanently, schools are considering e-learning setups for many of their courses even once everything returns to normal.
Continued expansion of videoconferencing and remote working
This department has seen an upward trend during the pandemic, and it isn’t anticipated to regress any time soon. Because in-person gatherings are still widely discouraged in the majority of the globe, online initiatives are still deemed the best way to carry on with work at the moment.
A prime example of this reality is how the 2011 tech startup, Zoom, became a household brand in a span of months just last year. Corporate tools like Google Hangouts, Microsoft’s Teams, Cisco’s Webex, and Verizon’s BlueJeans are beginning to make bigger names for themselves, too. As the urgency for remote work is only more apparent by the day, consumers can only expect more innovations in this segment in the coming year.
Entrepreneurs are rolling out new ventures in the remote working sector, and leaders are continuously finding ways to improve the virtual experience of consumers. If founders and visionaries are bent on lasting longer in the business, then they’ll have to put a premium on digital unity, and fortify how they work and do business online. Like e-learning, thousands of corporations are now also expressing some form of permanence with work arrangements even when the pandemic subsides.
Drug development and vaccine development efforts
The drug industry is among the top three sectors to have experienced a massive shakeup in recent history. With scientists and medical experts scrambling to produce vaccines, the cruciality of optimizing technology to work in the health sector’s favor is indispensable. Additionally, non-Covid patients have also been encouraged to turn to e-consultations, eliminating the need for a physical checkup when possible. On the other hand, software development agencies are quadrupling their efforts on producing Covid-tracing apps, as well.
Overall, pharmaceutical companies like AstraZeneca, Pfizer, and Moderna are doing superb jobs, accelerating vaccine developments, and making huge strides in technological advancements. As 2021 is only beginning, only time can tell what we can expect from both no-code and low-code technologies to contribute to the health segment.
Sustainability and Social Engagement
The pandemic may have shifted global attention from sustainability movements to the virus outbreak, but climate change protesters are making their voices known once again. As disruptive as the health crisis is to businesses, more entrepreneurs and leaders are recognizing that sustainability and environmental problems are just as grave, if not more. As such, more companies are expected to restrategize how they operate, putting in mind the betterment of environmental outcomes.
In the same breath, consumers now expect the brands they support to be more vocal about political matters, too, demanding that corporations highlight social issues just as much as they advertise their products and services. As a result, marketing experts anticipate that brands and businesses take on fuller roles in advocating for inclusivity and tackling other equally pressing societal prejudices.
What’s next for my business?
In all of this, no-code providers play a critical part in helping leaders deploy the software they need to get the job done. As traditional software development is timely and expensive, both startups and the big players are utilizing no-code tools to aid with corporate solutions and to reach more customers.
Applications are the future of engagement, and without them, organizations will fail. If you have programs you want to build, we’re the team for you.
